Case Manager
Company: Dwyer Workforce Development
Location: Chester
Posted on: October 30, 2024
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Job Description:
Dwyer Workforce Development's (DWD) mission is to provide
comprehensive support to individuals who lack opportunity and
aspire to pursue a career in the healthcare industry, alleviate a
severe healthcare workforce shortage, and improve the lives of
seniors. We are a Baltimore, MD based NFP hiring in the Chester, PA
area.
Position Summary: Provide case management duties and coordination
of comprehensive support and services to Dwyer Scholars.
Position Responsibilities:
--- Develop a good working knowledge of agency mission, vision, and
philosophy.
--- Engage with applicants and collect data to determine program
eligibility based on DWD policies, application information provided
and required documentation.
--- Maintain follow-up contact as required, with participants
through telephone, mail, e-mail, in-person visits, and text
messages.
--- Responsible for thoroughly and accurately documenting service
encounters with Dwyer Scholars, Trainers and Provider/Employer
Partners, activities, and interventions as well as demographic
information for improvement and evaluation.
--- Maintaining current and confidential record keeping systems
including updating contacts notes and tracking the progress of
Dwyer Scholars in meeting training and employment goals.
--- Work with Dwyer Scholars to identify barriers to success; use
self-sufficiency development tools and resource solutions and
action plans to eliminate barriers.
--- Provide direct services to Dwyer Scholars in crisis situations
- both on-site and off-site - including supportive listening,
community and resource referrals, goal-setting and appropriate
follow-up.
--- Secure employment opportunities for Dwyer Scholars through job
development activities and effective communication with
Provider/Employer Partners.
--- Assist Dwyer Scholars in developing and honing job-seeking and
workplace readiness skills in preparation for successful
employment.
--- Provide follow-up services to support job retention, as well as
ongoing engagement
opportunities and support to facilitate independence, assisting
Dwyer Scholars in maintaining life balance.
--- Must maintain client confidentiality and abide by the Data
Privacy Act.
--- Demonstrate teamwork by cooperating with and assisting
co-workers as needed.
--- Attend required meetings, training, seminars, and conferences
as needed/required to enhance expertise and professionalism in
agency activities as scheduled by the Director and/or funding
source, outside agencies, etc. to fulfill job/project(s)
requirements.
--- Must be responsible and able to handle confidential material
and information, organize effectively, and work independently.
--- Other duties as assigned.
Essential Qualifications:
--- Knowledge of local community resources and social services in
applicable
geographic area.
--- Bachelor of Arts or Science in social work or human services or
related
equivalent experience. Previous experience working with human
service
agencies/programs preferred.
--- Possess highly developed critical thinking skills, strong
verbal and written
communication skills as well as leadership and motivational
skills.
--- Proactive qualities with a willingness to both contribute and
learn.
--- Strong time-management skills and an ability to organize and
coordinate multiple projects.
--- Proficiency with office productivity tools and an aptitude for
learning new software and systems.
--- Effective organizational development and critical thinking
skills.
--- Knowledge of Salesforce or other CRM.
--- Ability to work flexible hours and evenings, when
necessary.
--- Ability to establish and maintain effective working relations
with a diverse population.
--- Bilingual preferred.
License/Certification: Driver's license and access to a vehicle
required.
Equal Employment Opportunity: Dwyer Workforce Development is an
Equal
Opportunity (EEO) employer. It is the policy of the Company to
provide equal employment opportunities to all qualified applicants
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, age, protected veteran or
disabled status, or genetic information.
Sponsorship in US: Must be eligible to work in the U.S. without
Sponsorship
PIe15e3fff7d12-37248-35773759
Keywords: Dwyer Workforce Development, Vineland , Case Manager, Executive , Chester, New Jersey
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